Blogs + Tutorials

One of the best things about our team is our passion for sharing knowledge with others. Whether we’re collaborating on innovative solutions, diving into market trends, or highlighting some of our favorite platform tips and tricks, our experts have you covered.

Automating Jira Ticket Creation from Emails using MuleSoft
September 17, 2025

Automating Jira Ticket Creation from Emails using MuleSoft

9 minute read

This blog explains how to automate the creation of Jira tickets from incoming support emails using MuleSoft. It walks through configuring email (IMAP), Jira API integration, handling attachments, and building reusable flows. A complete accelerator is designed to improve support team efficiency and ensure no request is missed.


Shruthi Enugu

Tech
Mule Azure Blob Storage Accelerator: Simplifying Cloud Integrations
September 17, 2025

Mule Azure Blob Storage Accelerator: Simplifying Cloud Integrations

15 minute read

This blog explores how the Mule Azure Blob Storage Accelerator simplifies integration with Microsoft Azure Blob Storage. Instead of spending weeks building APIs for file uploads, downloads, and container management, teams can leverage a pre-built MuleSoft accelerator powered by the Azure Storage Connector. We’ll cover its benefits, setup steps, real-world use cases, and why it’s the fastest way to enable secure, scalable cloud storage integrations.


Sai Praveen Kondapalli

Tech
Automating PDF Attachments from Gmail using MuleSoft
August 20, 2025

Automating PDF Attachments from Gmail using MuleSoft

5 minute read

This blog walks you through a practical Proof of Concept (PoC) using MuleSoft and Gmail to automatically process incoming emails with PDF attachments.


Shruthi Enugu

Tech
Notification Dispatcher System API
August 5, 2025

Notification Dispatcher System API

9 minute read

This blog explains how to build a centralized Notification Dispatcher API using MuleSoft. A single API call triggers notifications across Email, Slack, SMS, and WhatsApp, eliminating the need for separate integrations. The setup includes RAML-based API design, connector configurations, parallel processing, and error handling — all optimized for speed and reliability.


Shruthi Enugu

Tech
Automating Salesforce Case Fields (Priority, Reason, and Type) Using AI
July 17, 2025

Automating Salesforce Case Fields (Priority, Reason, and Type) Using AI

10 minute read

This Accelerator System API enables automated support ticket classification in Salesforce Service Cloud using a Large Language Model (LLM). It ingests unclassified cases, uses LLM inference to predict metadata—Type, Reason, and Priority—and updates the Salesforce Case record accordingly and sends email reports.


Sai Praveen Kondapalli

Tech
Sending Mulesoft Application Logs to AWS CloudWatch
April 14, 2025

Sending Mulesoft Application Logs to AWS CloudWatch

7 minute read

This blog explains how to send MuleSoft application logs to AWS CloudWatch for centralized monitoring and analysis. It covers the complete setup—from CloudWatch and IAM configuration to updating your Mule project and verifying logs.


Shruthi Enugu

Tech